GalaCon 2018 Visitor Survey

Do you want to have Galacon stay as it is? Or would you rather see some changes?
In both cases you can share your thoughts here.

GalaCon Visitor Survey

Thank you for your feedback! You help us to improve future conventions and to let GalaCon live on. Your given data is raised for evaluation and market investigation purposes and is raised anonymized. Before starting this survey, you will be asked to agree to our data privacy policy (http://www.pony-events.eu/datenschutzerklaerung/) and to the raising and processing of data. If you cannot or do not want to answer a question, you may leave it out.

"I have read and agreed to the data privacy policy (http://www.pony-events.eu/datenschutzerklaerung/) and agree that my data raised within this survey is used for any purpose of evaluation and market research."

Anonymous Personal Data

Please give us some details about yourself so that we can get further insights into our visitors and target our research on representative group. It is in general not possible to identify a single visitor based on the here requested data.

In which role did you attend GalaCon?

From which country are you from?

Which ticket type did you buy?

How old are you?

How often did you visit GalaCon before?

How many MLP conventions did you visit except from GalaCon?

For how long have you been part of the MLP fan community (including fan communities from all generations of the series)?

Which generations or series of MLP do you like, consider important, watch or collect?

Please tick the option(s) that reflect your attitude the most!

Which events did you attend at GalaCon?

Which facilities at GalaCon did you use?

Overall Experience

Please give us your overall opinion on GalaCon. You can rate from 1 (very poor) to 4 (very good).

All in all, how would you rate your visit at GalaCon?

If you have attended GalaCon before, how was your experience compared to your last visit?

What was the best thing you remember about this year's GalaCon?

What was the worst thing you remember about this year's GalaCon? What should we improve?

Would you like to attend GalaCon again (only based on your experience, please do not consider outer circumstances like finances, conflicting scedules etc.)?

Please give us the most decisive reason(s) why you would or would not attend GalaCon again.

How did you purchase your ticket?

Which method(s) of payment did you use?

When did you purchase your ticket?

If you consider only the BASIC/STANDARD tier, what is your opinion of the ticket pricing (currently EUR 72.00 /~ USD 82)?

How did you experience the booking and payment process?

How would you consider the duration of the booking and payment process?

How would you rate the ticket support?

How would you consider the goodies for higher ticket tiers?

Please tick the statement(s) that reflect your current opinion the most.

Please state whether the schedule and program did match your personal interest.

Please tick the option(s) that match your opinion on our schedule the most.

How would you overall rate the program and the offered events at GalaCon?

How would you overall rate the scheduling at GalaCon?

How did you overall experience the food & drink offers at GalaCon?

How did you experience the sanitariness and number of provided bathrooms?

How would you rate the overall accessibility of the venue?

How would you overall rate the behavior of staff and volunteers and their service?

How would you rate the range of items offered at GalaCon?

Did you purchase items from vendors at GalaCon and/or official merchandise?

Which evening event(s) did you attend?

How would you rate the music played at the evening events?

How did you experience the dress code and the implementation?

Please tick the option(s) that apply to your experience and/or opinion.

As you might have heared, generation 4 of MLP will come to an end within the following years and will be followed by generation 5. To align our program and general orientation to our visitor's individual convenience, we would like to know what you think about the generation shift and how you would like us to react to it.

What action of ours would you mostly prefer?

Please tick the option(s) that reflect your opinion the most!

Please tick the option(s) that reflect your presumable reaction(s) the most.

Thank you for your help so far! To conclude this survey, you may give us some more details about your experience and what we can improve.

What can we improve to make GalaCon even better?

Is there anything else you want to tell us?

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